A Relaxing Stay @Hotel Relax 3 In The Heart Of Taipei 旅乐序站前三馆:让台北旅行更放松快乐的优质饭店选择

Taipei was our 4th & final stop for this Taiwan summer trip. As we would be taking the train from Hualien to Taipei City, & only be in Taipei for 2 nights, I thought it would make sense to stay around Taipei Main Station. Staying near to the transport hub in the city certainly makes sense to save time & money since we would only be in Taipei for a short stay. With that in mind, my search for the “ideal accommodation” focused only on accommodations around Taipei Main Station. That sort of ruled minsu (homestay) out since it’s in the heart of a bustling city. Furthermore, as we already had taste of Taiwanese minsu in 2 places (Fangliao & Hualien), booking a hotel in Taipei would “balance” our accommodation list, given we had only stayed in 1 hotel so far (Taitung).

这次的台湾行,台北市是第四,也是最后一站。由于我们会乘搭火车从花莲北上台北,也只会呆在台北2晚,感觉住宿台北车站附近会比较理想,可以省时省力。因此,搜寻台北住宿的时候,我锁定目标在台北车站周围的饭店,毕竟在市中心,应该找不到价格合理的民宿吧。而且,我们在枋寮花莲市的住宿已是民宿,在台北市订饭店,就可以饭店民宿各试两处吧😜(台东也是住饭店)。

Initially, through recommendations of a few friends, we had decided on 1 of the CityInn hotels (the value hotel chain known for its cheery orangery exteriors). However, after we made a booking for CityInn, we found Hotel Relax 3 on the other side of Taipei Main Station more appealing, not only newer, but also for similar pricing, a stay at the hotel included daily breakfast. Fortunately, we could cancel the CityInn booking for free. Of course we did just that & confirmed the booking for Hotel Relax 3. It was certainly a wise choice made, here’s why. 🙂

原本,经过几名朋友的介绍,我们预订了以色彩鲜明橙色外墙吸引旅人目光的新驿旅店集团的其中一家饭店。但过后,无意中发现了旅乐序集团旗下的站前三馆好像更好,坐落在台北车站的另一边,不止看起来更新,与新驿旅店虽然价格相近,却还包括早餐。幸好新驿旅店的订单可以免费取消,使我们可以转去预订旅乐序站前三馆。庆幸没做错选择,因为:

1. Location 地点

Hotel Relax 3 – classic black building along Huaining Street 位于怀宁街的旅乐序站前三馆大楼保有旅乐序集团一贯的黑色主题

Opened in 2013 by a husband-and-wife duo, the Hotel Relax group has 4 hotels under its name, all within close proximity to one another on the side of Shin Kong Mitsukoshi Taipei Station store. Hotel Relax 3, opened in July 2015, is a mere 2-min walk from this large departmental store just in front of Taipei Main Station exit Z2 / Z4. Hence the hotel is strategically located close to Taipei’s transport hub where there are multiple transport modes – bus, train, several MRT lines & even the latest Airport MRT line. The hotel is also close to major tourist attractions such as Ximending, National Taiwan Museum, Ningxia Night Market etc. Needless to say, there are a myriad of shops, eateries, entertainment etc surrounding the hotel. I really love the convenience of staying in the heart of the city.

旅乐序集团是从2013年开始在台北营业,目前旗下共有四家饭店,全都坐落在台北车站外,新光三越台北站前店这一带。在2015年7约开业的旅乐序站前三馆从新光三越台北站前店步行仅需2分钟(台北车站出口Z2 / Z4),所以前往有多条捷运线,巴士转运站,火车以及最新的桃园国际机场捷运线都好方便。想去著名景点如西门町,国立台湾博物馆,宁夏夜市等,步行5至10分钟左右就行。饭店周边也有许多商店、餐厅、娱乐设施等。总之,住在市中心肯定是很方便的。

There is 1 thing to note about Taipei Main Station though. Because it is so huge with multiple transport connections, as well as 1 of the largest underground shopping malls in the city, you may find yourself spending at least 10 min within. From the MRT station to exit Z2 / Z4 (you need to climb stairs at 1 exit while the other is an elevator), we always took around 10-15 min before we could get out of the station. Of course, that’s no fault of Hotel Relax 3 😅. The hotel is slightly nearer to the Taoyuan Airport MRT as it is more of a straight road down. So be prepared for the maze within the huge Taipei Main Station, unless you don’t mind finding your way out of the station in the outdoors. 😉

不过,关于台北车站,有一点不得不提的是,因为它这么大,还是台北最大的地下购物街之一,从一个点到另一个点,常常都要花上至少10分钟。比如从捷运站到Z2 / Z4出口(一个需要爬楼梯,一个可以搭电梯),我们都需要走10到15分钟才能顺利离开车站。当然,这不是旅乐序站前三馆的错😅。饭店离桃园国际机场捷运线就比较近,因为只需一路直走就行。所以,选择住宿台北车站附近,就必须有这个心里准备会在车站里“兜”好一阵才能出站,除非你不介意在户外找路,😄。

2. Room 房间

旅乐序站前三馆的精致双人房(第一晚)

After changing my booking to Hotel Relax 3, I got in touch with its management, hoping to work with them for a review on Trip101. To my pleasant surprise, the lady boss offered us a complimentary upgrade from the standard twin room we had booked to the first night in an elite twin room (as per pic above, 25 sqm), & second night in an executive triple room (as per pic below, 27 sqm). Not only that, we only had to pay for 1 night at the classic twin room rate. That was a really pleasant offer from her!

转为预订旅乐序站前三馆2晚之后,我就尝试与管理层联络,希望与他们合作在Trip101写一篇评论。老板娘的爽快答复让我好意外,因为她不止会免费升等我们2晚的住宿,我们也只需付一晚的标准双人房价。真的是意外的惊喜!

行政三人房(第2晚)

Treats aside, while the hotel boasts an all-black exterior with shiny letter ‘R’, including its lobby & hallways in the guest room floors, the rooms are elegantly furnished with white-washed walls. Not easy to keep an all-white room spick & span, but the housekeeping team did it very well. We also found a big bowl of welcome snacks placed on the round table, which the lady boss told us represented the favourite tidbits of every school-going kid in Taipei in the good old days. Lovely gesture by the management to welcome guests with yummy snacks that bring you down the nostalgic memory lane. 😉

虽然饭店的外墙,甚至大厅及客房各楼层的走道,都是以经典的黑色系为主,包括闪亮的’R’招牌,但一进入客房,就截然不同,是采用纯白简单的色调布置。要把纯白的客房打扫得干干净净并非易事,但饭店管理得很好。进房后也发现有一大碗零食摆在小圆桌上迎接我们。根据老板娘所说,这些零食都是以前台湾学生们爱吃的零食。管理层的这个小举动,不止让客人感到窝心,或许还会让走过那个时代的客人忆起当年的美好回忆呢。😁

From delicate touches like the uniquely designed window grilles and comical icons representing the toilet & shower, we could see the efforts made to plant little surprises in the room. In addition, I also like that white lighting was used in the rooms, as opposed to many hotels which prefer to use dim lights. Right next to the door is a full-length mirror, so we could do a quick check of how we looked before going out for the day.

此外,客房窗格独特的设计,还有卫浴室门的卡通标志也很可爱,看得出饭店用心为客房注入小惊喜。我也喜欢采用白光而非昏暗的灯光这一点。在房门旁也有一面镜子,让我们可以在出门前再次看看自己的妆容才放心出去😄。

芳香的英国Spa品牌沐浴组合,以及可爱的浴室卡通图案

The best part of staying in the comfortable rooms at any of the Hotel Relax group of hotels is, name cards are already inserted into the power slots of rooms to be occupied by guests before their arrival, so all guests will be able to enjoy a cool room upon entering. This thoughtful gesture was so different from what most other hotels have been practising, where they expect you to insert your key into the power slot on your own, then wait for the room to cool while you are inside. This is certainly a much welcomed gesture especially in hot summer days!

最喜欢客房的一点就是,在任何一家旅乐序饭店住宿,客人还没入房,职员就已经线把卡片插入门旁的电源控制处。这样,客人抵达房间时冷气已经操作一阵子,所以客房会比较凉爽。这跟一般其他旅店的做法很不同,因为它们需要你自己插入房卡,才能启动冷气等电器。好喜欢旅乐序这样的精心安排,特别是在炎热的夏天时!

3. Breakfast 早餐

Breakfast at Hotel Relax 2 just diagonally opposite
享用早餐必须到在斜对面的旅乐序二馆底层的餐厅

Although Hotel Relax 3 is housed in a building of its own, there is no restaurant within the 8-storey hotel. All guests from Hotel Relax 1, 2 & 3 have to go to Hotel Relax 2 for breakfast. Hotel Relax 2 is just diagonally across from Hotel Relax 3, as you can see from the above pic which I took from my executive triple room on the 6th floor. So it’s not much of a hassle at all given the proximity. Furthermore, guests are also asked during check-in their preferred breakfast slots (on an hourly interval). I guess this is an effective crowd control measure, so that we wouldn’t need to queue too long for a table at the restaurant.

虽然旅乐序站前三馆有自己的大楼,但八层楼高的饭店没有餐厅。所有旅乐序的客人要享用早餐都得前往旅乐序二馆底层的餐厅,就在三馆的斜对面而已,很近。在登记入住时,柜台就会询问我们要在那个时段吃早餐(每个时段间隔一小时)。我觉得这招对舒缓餐厅的排队情况蛮有效的。

在旅乐序2馆享有早餐,有迷你自助餐饮

This Taiwan trip is full of delicious hotel food, unlike my past 2 trips haha. Of course my statement applies to the scrumptious meals we had at Hotel Relax as well. The above pic only shows the semi-buffet spread, which is definitely not all that the restaurant had to offer. After we were ushered to our table, the staff told us we could help ourselves to the salad, fruits, finger food, juices & hot coffee/ tea, while waiting for the breakfast set to be served. On both mornings, we were served different sets: the first morning was french toast while the second morning was thick toast. Both came in a big portion served alongside fresh greens, egg, bacon, mushrooms/ tomatoes.

这次的台湾行令我对饭店餐饮另眼相看,不像之前的2次。旅乐序集团的餐厅也不例外。上图只是迷你自助餐的部分,我们被职员带到座位后,可以自行去迷你自助餐那儿任吃沙拉、水果、小吃,以及任喝各种果汁和饮料。不久,职员还会端上色香味俱全的套餐让我们享用。第一天早上是美味的法式吐司,第二天则是酥脆的厚片吐司。吐司还搭配新鲜蔬菜,鸡蛋,培根,蘑菇/番茄等。

每天都能享用不同,但丰富美味的早餐

I really enjoyed breakfast while staying at Hotel Relax 3. Not only were the food delicious, but they also made sure we had a balanced diet with vegetables & fruits. Besides, just like other hotel staff we met throughout the stay, the staff at the restaurant were also friendly & customer-oriented.

两天享用的早餐都很和我意。不止好吃,还会确保是营养均衡的一餐,配以新鲜蔬果。况且,餐厅里的职员个个都彬彬有礼,服务态度很好。

4. Other food & beverages 其他餐饮选择

Tutto Fresco, located on the ground floor of Hotel Relax 2
位于旅乐序二馆一楼的翡冷翠意式餐厅

Despite not having an on-site restaurant in its own building, it wasn’t troublesome to find food or beverages out of the hotel, given Hotel Relax 3 is close to many cafes & restaurants. In fact, there is an awesome casual Italian restaurant, Tutto Fresco at the ground floor of Hotel Relax 2. All Hotel Relax guests were entitled to 10% off the total bill at Tutto Fresco, which effectively means we could enjoy free service without paying for the 10% service charge. 🙂 We had a wonderful lunch here upon arrival in Taipei, thanks to the lady boss’ arrangement. Read more about it in this post. 😉

虽然没有自己的餐厅,但住在站前三馆,要找吃的、喝的,绝对不是难事。外头有许多餐馆,咖啡厅等,而且,位于二馆一楼的翡冷翠意式餐厅也是一个优质选择。只要入住旅乐序,就能在翡冷翠享有9折优惠,就等于享有免费服务。抵达台北的第一餐也是多亏老板娘的安排,在翡冷翠愉快地享用。详情可以点击我的这篇文章阅读。😊

While the usual coffee & tea sachets are provided for us to make our own hot beverage in the room, hotel guests could also redeem a complimentary cup of blend coffee daily at the reception. Using coffee beans from Julius Meinl, an established Vienna coffee & tea brand established since 1862, Hotel Relax is proud to be 1 of only three hotels in Taipei where guests can enjoy such premium coffee. Just present the coffee coupon found together with your room key to the reception. Non-hotel guests need to pay 70 TWD (~S$3.25) for the fresh cup of coffee. If you prefer to enjoy the Cafe Latte, Cappuccino or Organic Tea, just top-up a nominal 20 TWD (~S$0.95) instead. There is a cool lobby lounge behind the reception where we could chill & slowly sip the aromatic coffee, but both times we chose to take back to our room due to time constraint.

此外,除了客房提供宾客咖啡茶包以外,凭着与房卡夹在一起的咖啡卡,客人也可以每天到柜台享用免费的维也纳Julius Meinl上等咖啡。Julius Meinl是维也纳一个成立与1862年,历史悠久的咖啡品牌。旅乐序集团很荣幸能成为全台北三家饭店之一,能品尝到老字号咖啡的地方。非饭店住客需要付台币70元才能品尝。如果想喝咖啡拿铁、卡布奇诺或花茶类的饮料,住客只需付台币20元就能品尝了。在柜台后面就有一个蛮酷的休息室,可以坐在那里细细品尝优质咖啡。不过,我们没时间坐在那儿,带回客房也👌。

每天都能领取一杯免费的维也纳香醇咖啡来这里品尝

5. Service 服务

All hotel staff that we met throughout our stay, be it at the reception, housekeeping or restaurants, were extremely approachable & friendly. Besides, they were also proficient in at least 1 other language other than Mandarin, as I overheard them speaking in English to other non-Chinese speaking guests. The lady boss told me there were staff who could speak Japanese or Korean too. Whenever we approached the reception for help, they would promptly come to our assistance & provide us with local tips.

在这两天住宿遇到的旅乐序职员,无论在饭店何处,都很友善与平易近人。此外,他们除了中文外, 也都需要通晓至少多一种语言。我也有听到他们与其他住客说英语都还不错。老板娘也说有一些通晓日文或韩文的职员。每次向柜台询问,他们也都很有耐心地帮忙,帮我们找资料等。

The hotel also provides free delivery of a wide variety of Taiwanese delicacies, such as Sun Cake, Pineapple Tarts from famous shops, so guests do not need to go all the way out just to buy a particular souvenir. Definitely makes it much more convenient for guests with this nice gesture!

饭店也帮住客购买各式台湾伴手礼,如著名的太阳饼、凤梨酥等,好让客人不必特地跑到著名的商店去选购。这个服务很贴心哦!

Overall, I really enjoyed the stay at Hotel Relax 3. It is so conveniently located in the heart of the city, yet once we step into the room, it’s so peaceful & comfortable we could relax all the way. Truly a hotel stay that lives up to its name. I’d be more than happy to return to the Hotel Relax chain of hotels for my next Taipei trip! 🙂

总体来说,这次入住旅乐序站前三馆,真的是个很愉快放松的体验。虽然坐落在热闹的市中心,但一踏进客房,就感觉很宁静舒适,可以完全放松。饭店名称就如它的英文名字所形容,是个能让住客放松的优质选择。下次到台北玩,要再入住旅乐序旗下的饭店!😁

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